About Rooter King

Rooter King is the fastest growing, locally owned and operated drain cleaning specialist. We offer round the clock emergency service at no additional charge. We specialize in one thing and one thing only, opening and repairing your clogged drain. We are the best at what we do, its all we do. We service Westmoreland, Allegheny, Washington, Butler, Fayette, and Armstrong Counties. We offer free on site estimates with no hidden fees or trip charges. We offer a variety of services which include: small cable, large cable, high pressure jetting, camera inspections, camera line location, home buyer line inspections, excavation repairs, french drains, sewer stack repairs, toilet replacement, faucet and drain install, spill way and drainage solutions, and many more (If you are not sure just call us, we can at least point you in the right direction).

Our company was founded by Patrick Boyle after years of working for “The Big Guys.” He was fed up with the way these companies did business and knew there had to be a better way. After leaving one national franchise and working for a national corporate office he realized if he wanted a better solution he would have to make it himself. So that is exactly what he did. He wanted to start a company based on honesty and doing the right thing. He didnt want to pressure people to make something up to sell to meet a quota or to pay some pointless VP of needlessness. By keeping his overhead low and focusing on a different way of doing business with both his customers and employees Rooter King is able to offer a better service to its customer base at a much lower cost in almost all circumstances. Rooter King was founded to help people, not get in the door.

Our founder is the 4th generation to live in the Norwin/ Hempfield area. Patrick learned what it was to be good to people from his grandfather Bill Lunn who sold Nationwide Insurance on Rt. 30 in Irwin for what seemed like forever. His grandfather was a great businessman, community leader, and a great man. Patrick tries to emulate his grandfather in the way he lives his life and does business. His favorite story and one of the biggest moments in his life was standing in line waiting to order at the KFC in Irwin, PA with his grandfather when Patrick was 12 or 13. As Patrick tells it, “We were standing in line and Grandaddy said hello to the man in front of us by name. The man was one of his clients. I don’t remember his name now, but Grandaddy knew everything about this man. He asked the man how his wife was doing by name, then asked about their upcoming anniversary. He then looked at the mans son, about 6 or so, and asked how his birthday was a couple of weeks ago. He then conversed until it came time to order. I asked him how he knew the man and he told me it was a client of his. I asked how he knew all those things… he told me you have to know the people you work with, they are not just people, they rely on you. He knew these facts for most all of his clients. I will never forget that moment. Not only was I completely amazed he knew the dates and names of everything important to this man, but that the man he was talking to was just as amazed as me, visibly. Now I just think of what an impact that had to have on his business, how successful and respected he was in his community. The most honest giving man you could meet. I just hope I can be half the man Grandaddy was.” With the principles and a fierce need to be the best, Patrick is leading the way to the future of what he hopes a perfect business model will become.

Mission Statement:

At Rooter King our mission is to strive to be the best of the best. We treat every customer as if they are our only customer. We make ourselves available 24 hours a day, 7 days a week, 365 days a year to anyone in need of our services. We have a policy of transparency at Rooter King. We thoroughly explain any work needed, answering any and all questions posed by any party involved. We work tirelessly at Rooter King to open every drain. If further diagnosis is needed, Rooter King has the knowledge and the patience to thoroughly diagnose and do whatever necessary to restore flow. We at Rooter King pride ourselves in the speed at which we handle this process, thus ensuring that Rooter King eliminates as much of our customer’s stress as possible, making their life normal once more.

 

Vision Statement:

At Rooter King, our vision is not only to grow our business through ethical business practices and customer care, but also to develop our employees beyond any other work force anywhere. We engage at these practices at Rooter King so that we will not only have the best reputation in the drain cleaning and plumbing excavation industry, we will have the best work force as well. We will become the name associated with opening and repairing drains in Western Pennsylvania.

 

FAST | RELIABLE | DONE